Thank you for your purchase. We hope you are happy with your purchase. However, if you are dissatisfied with your purchase, you may return it to us for a refund, store credit, or exchange. Please see below for more information on our return policy.
- Flatwearable Artisan Jewelry
- Attn: Returns
- RMA #
- 323 Central Avenue, STE A
- LANCASTER, NY 14086
- United States
- The Flatwearable Silverware Bending Press comes with a 30-day money-back guarantee starting from the delivery date. To return the product, you need to get in touch with us to receive a Return Authorization Number (RMA). We do not accept returns after the 30-day window has passed. In cases where we are not at fault, a restocking fee of 15% will be applied to the return. For all other items, please contact us within ten days of receiving your order to obtain an RMA. Refunds will be issued as store credit. Any returns received without an RMA will be declined. Shipping charges are non-refundable. We enforce our return policy strictly. Shipping charges are non-refundable. We enforce our return policy strictly.
- Clearance items are FINAL SALE and cannot be returned
Coverage provided under this Limited Warranty
The warranty for your new Flatwearable Silverware Bending Press (and/or the discontinued Flatwearable Spoon Bracelet & Ring Bender, G series Benders) covers any defects caused by materials or workmanship.
Length of this Limited Warranty
The warranty shall be effective for one year from the date of purchase. Coverage under this warranty shall terminate if you sell or otherwise transfer the Bender.
Exclusions and Modifications under this Limited Warranty
This warranty does not cover any normal wear and tear of the nylon rollers or forming blocks, T-back, padded adhesive strips, Velcro, the stripping/cross threading of bolts or holes, broken magnets, or any other problems with the Bender caused by abuse, misuse, or an act of God. Using an arbor press other than the required 1-ton press voids this warranty.
Further, this warranty does not cover any incidental or consequential damages and replaces any implied warranty of merchantability or fitness for a particular purpose as provided by state law.
Requesting service under this Limited Warranty
If there is a problem with your Bender that you believe is covered under this warranty, you must mail the Bender along with a written statement of the problem to:
Flatwearable Artisan Jewelry Inc.
323 Central Ave STE A
Lancaster, NY 14086
Service under this Limited Warranty
Your Bender will be inspected, and we will contact you within 72 hours after receipt to inform you of the results of our inspection. If the defect is covered under this Limited Warranty, we will return to you the repaired Bender within 72 hours of inspection. If we determine the defect is not covered under this Limited Warranty, we will offer you the option to repair the Bender at the cost of parts and labor. If you choose not to have the Bender repaired, we will return it to you in the same condition as it was received.